Which services this policy covers
This Policy covers personal information handled through the GDBET information site, GDBETSG account and PWA services, customer support, deposits, withdrawals, promotions and provider investigations. It should be read with the Terms & Conditions and Cookie Policy.
Singapore’s Personal Data Protection Commission advises individuals to understand what data an organisation collects, why it is needed and how it may be shared. GDBET uses the same transparency principle when describing its data practices. See the PDPC personal-data guidance.
Account, transaction, technical and support records
| Category | Examples | Primary purpose |
|---|---|---|
| Identity and contact | Name, +65 mobile number, email, generated username | Registration, verification, recovery and communication. |
| Banking and payment | Bank name, holder, account number, method and transaction reference | Deposit, withdrawal, fraud and ownership checks. |
| Account activity | Wallet movement, promotion, referral and Commission records | Service delivery, eligibility and dispute review. |
| Game and provider | Provider, game, event, round, stake, result and timestamp | Settlement and technical investigation. |
| Technical | IP address, browser, device, PWA storage and security logs | Security, delivery, diagnostics and service performance. |
| Support | Messages, supplied screenshots and verification context | Responding to requests and preserving a case record. |
Service delivery, security and communication
- Create, verify, secure and recover a member account.
- Process and investigate deposits, withdrawals and third-party payments.
- Calculate Promotion, Rebate and Commission eligibility.
- Resolve game-provider, wallet and account disputes.
- Prevent duplicate accounts, fraud, abuse and prohibited activity.
- Deliver requested support, operational notices and consented marketing.
- Maintain PWA, website performance, security and aggregate measurement.
Only the information needed for a defined function
GDBET may use Cloudflare for website delivery and security, OneSignal for opted-in notifications, Meta Pixel for marketing measurement, embedded Live Chat for support, payment channels for transactions and game providers for round or event records. These services may process technical or account-related information according to their function and their own terms.
GDBET does not sell or rent personal data. Information may be disclosed when needed to provide the requested service, investigate misuse, protect members or systems, comply with a valid legal obligation or resolve a transaction with an authorised provider.
Reasonable safeguards cannot remove every risk
GDBET uses access controls, secure transmission, verification and service-provider protections intended to reduce unauthorised access or misuse. Members also control important safeguards: a unique password, private OTP, trusted device, current browser and careful verification of the official domain.
Thirty days of recovery before permanent deletion
Information is retained while needed to operate the account, deliver services, protect security and handle a current dispute. When a member requests account closure, the account can be restored during the first 30 days. After 30 days, closure becomes permanent and all member details held in the current GDBET system are deleted.
Independent payment, communication, analytics or game providers may retain their own records under their policies and technical retention periods. GDBET cannot delete a record controlled solely by an independent third party.
Access, correction, marketing and browser controls
A member can ask official support to review or correct inaccurate account details, opt out of direct marketing, disable push notifications in device settings and control cookies or site data through the browser. A request may require identity verification so information is not disclosed or changed for the wrong person.
Privacy questions can be sent to gdbet93@gmail.com or official Live Chat. Describe the requested data or correction without sending passwords or OTPs.
GDBET questions, answered clearly
Does GDBET sell personal data?
No. GDBET states that it does not sell or rent member personal data.
Which third-party services may process GDBET data?
Services may include Cloudflare, OneSignal, Meta Pixel, embedded Live Chat, payment channels and game providers, depending on the function used.
What happens to data after permanent account closure?
After the 30-day recovery period, all member details held in the current GDBET system are deleted. Independent third parties control their own retention.
Can a member opt out of marketing?
Yes. A member can ask official support to stop direct marketing and can disable push notifications through device settings.